Privacy Policy

Effective Date: July 23, 2026

Arizona Autism (“we,” “us,” or “our”) operates the website www.arizonaautism.com (the “Site”). This Privacy Policy explains what information we collect through the Site and through communications with us, how we use it, and the choices you have.

This Privacy Policy applies to information collected through our website and general business communications. Protected health information (PHI) that we collect and maintain as a healthcare provider is governed by our Notice of Privacy Practices under HIPAA, which is provided to clients and families at the start of services. In the event of any conflict regarding PHI, the Notice of Privacy Practices controls.

Information We Collect

We may collect the following information when you interact with our Site or communicate with us:

• Contact information you provide voluntarily, such as your name, email address, phone number, and mailing address, when you fill out a contact form, subscribe to our newsletter, submit an employment application, or request information about our services.

• Communications information, such as records of phone calls, text messages, and emails you exchange with us, including the date, time, and content of those communications.

• Usage information collected automatically when you visit the Site, such as your IP address, browser type, pages visited, and referring website, typically through cookies and similar technologies. See our Cookie Policy for more information.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and requests for information about our services;

• Coordinate care, scheduling, and service-related communications;

• Process employment applications;

• Send newsletters and updates you have subscribed to;

• Communicate with you by phone, text message, or email, where you have provided consent or where otherwise permitted by law;

• Operate, maintain, and improve the Site;

• Comply with legal and regulatory obligations.

Phone and Text Message Communications

By providing your phone number to us — through our website, intake forms, or other communications — you consent to receive calls and text messages from Arizona Autism related to our services, including appointment reminders, scheduling, care coordination, and follow-up communications. Some calls may be placed using automated or AI-assisted calling technology.

• Consent is not a condition of receiving services from Arizona Autism.

• Message frequency varies. Message and data rates may apply.

• To opt out of text messages, reply STOP to any message. For help, reply HELP or contact us at 602.726.2300.

• To opt out of calls, you may inform us during any call or contact us using the information below.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of information described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with, or sold to, any third parties.

How We Share Information

We do not sell your personal information. We may share personal information only in the following circumstances:

• Service providers. We use trusted third-party vendors who perform services on our behalf, such as website hosting, communications platforms that deliver calls and text messages, and scheduling and practice-management systems. These vendors are permitted to use your information only to provide services to us and are prohibited from using it for their own purposes.

• Legal requirements. We may disclose information when required by law, regulation, subpoena, or court order, or to protect the rights, property, or safety of Arizona Autism, our clients, or others.

• Business transfers. If Arizona Autism is involved in a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction, subject to this Privacy Policy.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal and regulatory obligations (including record-retention requirements applicable to healthcare providers), resolve disputes, and enforce our agreements.

Children’s Privacy

Our Site is intended for use by adults. We do not knowingly collect personal information from children under 13 through the Site. Information about minor clients is collected only from parents or legal guardians in connection with the provision of services and is protected as described in our Notice of Privacy Practices.

Your Choices

• You may unsubscribe from our email newsletter at any time using the unsubscribe link in any email.

• You may opt out of text messages by replying STOP, and opt out of calls by notifying us.

• You may contact us to request access to, correction of, or deletion of your personal information, subject to legal record-keeping requirements.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” above reflects the date of the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Arizona Autism
Phone: AZ 602.726.2300 | CO 303.773.1034
Website: www.arizonaautism.com/contact-us